Grand Royale Apartment Complex & Spa

Very good hotel, the room very big and clean. The spa was perfect for after ski relax The shuttle service to the gondola was really good and arrived right on time. The breakfast was good with a lot of options. The bartender at the lobby bar make great cocktails!!

It was very clean. Since we were on our vacation with two little kids , it was important to us. Breakfast was good, you could choose everthing between eggs, pancake, salads, cheese... Water in swimming pool was around 30C where warm amd comfortable for little kids. Pillows and bed were great, much better than in other hotels. After all we would get back here.

With had a relaxing staying. The hotel staff was friendly and available. We had large apartment, with nice balcony close to the mountain stream, which made us really relax with the sound of the water. However a portion of fresh fruite with bottle of local wine as surprise for my wife's birthday made our staying unique.

The hotel is very good with great facilities for children, which is the main reason I liked it so much. Breakfast and dinner were also very good with enough options to choose from. The swimming pool was clean and warm in comparison to many other hotels in Bansko that advertise a pool but you cannot actually go there because of the cold water. I would definitely visit the place again when I have the chance.

My stay at the hotel was nothing short of fantastic. From the moment I arrived, I was impressed by the level of service and attention to detail. The room was exceptionally large, clean, and well-maintained – housekeeping came daily to refresh the linens, provide clean towels, and make sure everything was perfect. The air conditioning worked like a charm, which made coming back to the room after a long day of skiing super relaxing. The food was surprisingly good, with a decent variety and quality meals every day. One of the standout features was the free shuttle to the ski resort – it was always on time and super convenient. The staff were friendly, helpful, and always made us feel welcome. My friends and I had an amazing time and truly enjoyed every moment. Even though I caught a little cold by the end, it was totally worth it. Can’t wait to come back next season!